MezAgent Fee Agreement

This MezAgent Fee Agreement (this “Agreement”) is between you (“You” or “User”) and Mezagent Limited (“Service Provider” , “we”, or “us”) (collectively “Parties”). This Agreement provides information on the fees the Service Provider charges for use of the Platform and provision of other Services. You understand that by using the Services and by clicking accept when prompted on the Platform, You agree to be bound by all agreements which constitute our Terms of Service, and You agree that the “Terms of Service” means every agreement linked herein and includes the Terms of Use, User Agreement, Privacy Policy, Cookie Policy and this Agreement, and such other documents which are published by us on the website www.mezagent.com (the “Site”). You should read all of our terms carefully because You are promising not to break any agreements in the Terms of Service.

Capitalized terms not defined in this Agreement are defined in the User Agreement, Terms of Use, or elsewhere in the Terms of Service.

You understand that by using the Services (which generally means using in any way our Platform, Site or our applications), and by clicking accept when prompted on the Platform, You agree to be bound by all agreements which constitute Service Provider’s Terms of Service, including this Agreement.

To the extent permitted by applicable law and except as otherwise provided in the Terms of Service, we may modify this Agreement without prior notice to You, and any revisions to this Agreement will take effect when posted on the Site unless otherwise stated. However, we will provide advance notice of any increase in prices or fees affecting current Users as provided in the User Agreement.

1. SUBSCRIPTION PLANS

To access the Platform and use the Services the User must have registered for an Account as detailed in Section 1 of the User Agreement.

Access to the Platform is subscription-based and we offer a number of Subscription Plans for the Agents and Businesses. The Subscription Plans are tailored to Users’ specific needs and budgets, and include Explorer, Advanced and Professional Subscription Plans for the Agents, Solo, Growth and Premium Subscription Plans for the Businesses.

For all Subscription Plans we charge Users a Subscription Fee for the Subscription Plan they select. Some Subscription Plans offer additional options (add-ons) for additional fees. The amounts for these Subscription Fees and fees for additional options (add-ons) are detailed below in Section 2.

We provide Users who have chosen certain Subscription Plans with an opportunity for a limited time to use our Platform and Services on a free trial basis (“Free Trial”). During the Free Trial the Service is provided  “AS IS” without any representations or warranties, express or implied, to the fullest extent permitted by law. The Service Provider shall have no liability for the use of the Platform or Services during the Free Trial. At the end of the Free Trial period continued use of the Platform and Service shall be subject to the payment of applicable Subscription Fees which shall be charged automatically, if the User has not terminated or cancelled the Subscription Plan prior to the termination of the Free Trial period.

Subscription Plans are provided for a term of 1 month or 12 months.

• SUBSCRIPTION PLANS FOR AGENTS

1. Explorer Subscription

Explorer Subscription Plan provides the Agent with access to the Platform’s core features.

Under this Subscription Plan the Agents are able to select up to 5 industries to be included in their Account profile. Industry selection is used by the Platform to enable Agents to find and contact the Businesses within such industries, and vice versa. The Agents are able to search for the Businesses’ profiles and programmes only within the industries selected in their Account profile.

Under the Explorer Subscription Plan the Agents may send up to 5 new enquiries per calendar day to the Businesses within the selected industries.

Other features included in the Explorer Subscription Plan are:

• Visibility to Companies
• Appearance in Search
• Referral Security System
• Deal Progression Control
• Direct Access to Global Businesses
• Dedicated Quick Chats
• Targeted Ads of the profile
• No Restriction On External Communication
• ClientBook Integration and Management
• Internal Document Sharing

1. Advanced Subscription Plan

Advanced Subscription Plan is available to the Agents who are interested in an enhanced level of Services for a fixed monthly or annual Subscription Fee.

Under the Advanced Subscription Plan the Agents are able to select up to 10 industries in their Account profile and can send up to 15 new enquiries per calendar day to Businesses.

Other features included in the Advanced Subscription Plan are:

• Filter Companies by Rating
• Privacy and Confidentiality
• Curating Favourite Companies
• Profile Embellishment
• View and Contact Page Visitors
• Visibility to Companies
• Appearance in Search
• Referral Security System
• Deal Progression Control
• Direct Access to Global Businesses
• Dedicated Quick Chats
• Targeted Ads of the Profile
• No Restriction on External Communication
• ClientBook Integration and Management
• Internal Document Sharing

1. Professional Subscription Plan

Professional Subscription Plan for a fixed monthly or annual Subscription Fee is available to Agents who desire to receive our premium Services and enhanced benefits.

Under the Professional Subscription Plan the Agents have unlimited selection of industries in their Account profile, and search all industries available on the Platform, and send up to      20 new enquiries daily.

The following features are included in the Professional Subscription Plan

• Priority Visibility to Companies
• Priority Appearance in Search
• Curating Favourite programmes
• Profile Embellishment
• Dedicated Support Line
• Visibility to Companies
• Appearance in Search
• Referral Security System
• Deal Progression Control
• Direct Access to Global Businesses
• Dedicated Quick Chats
• Targeted Ads of the Profile
• Direct Reporting System
• No Restriction on External Communication
• ClientBook Integration and Management
• Internal Document Sharing
• Filter Companies by Rating
• Privacy and Confidentiality
• Curating Favourite Companies
• Profile Embellishment
• View and Contact Page Visitors

• SUBSCRIPTION PLANS FOR BUSINESSES

We offer three Subscription Plans for Businesses, all of which are charged on a user-based Subscription Fee. All features included in the Subscription Plan and any additional options selected and paid for are available for all users of the Business Account.

• Solo Subscription Plan

The maximum number of Users offered for the Solo Subscription Plan is 1.

Under the Solo Subscription Plan the Business will have only one active programme at one time and may send up to 5 new enquiries per day to Agents.

Other features of the Solo Subscription Plan include:

• Access to Global Agent Database
• Visibility to Agents
• Quick Chats
• Digital Documents Exchange
• Advertising Analytics
• Access to Advertising
• Favourites Selection
• End-to-End Deal Progression & Tracking

For an additional fee, the User of the Solo Subscription Plan may select the following additional options (add-ons):

• View Industry Competitors
• View and Contact Account Profile visitors
• Run up to 25 additional programmes (available as an add-on in blocks of 5).

• Growth Subscription Plan

Under the Growth Subscription Plan the maximum number of Users is 31. The Senior Administrator User is able to manage access and assign roles of other Users on the Business Account through a user management panel. User(s) will have access to a private group company chat, and are able to generate private chats between users.

Under the Growth Subscription Plan the Business will have up to 10 active programmes at one time and may send up to 10 new enquiries per day to Agents.

Other features of the Growth Subscription Plan include:

• Targeted Agent Search by Industry
• Access to Global Agent Database
• Profile analytics
• Quick Chats
• Advertising Analytics
• Access to Advertising
• Visibility to all Agents
• Favourites Selection
• Viewing all Agents
• Digital Documents Exchange
• Group and Individual Team Chats
• End-to-End Deal Progression & Tracking
• Admin Management Panel

We provide, for an additional fee, the following add-on options under the Growth Subscription Plan:

• View Industry Competitors
• Team Performance Analytics
• View and Contact Account Profile Visitors
• Run additional up to 25 additional programmes (available as an add-on in blocks of 5)

• Premium Subscription Plan

Under the Premium Subscription Plan the maximum number of Users offered for this subscription is 31. The Senior Administrator User is able to manage access and assign roles of other Users on the Business Account through a user management panel. User(s) will have access to a private group company chat, and are able to generate private chats between users.

Under the Premium Subscription Plan the Business will have up to 20 active programmes at one time and may send up to 20 new enquiries per day to Agents.

Other features offered under the Premium Subscription Plan include:

• Targeted Agent Search by Industry
• Access to Global Agent Database
• Profile Analytics
• Gold Logo Frame
• Quick Chats
• Group and Individual Team Chats
• View Industry Competitors
• Team Performance Analytics
• View and Contact Page Visitors
• Advertising Analytics
• Access to Advertising
• End-to-End Deal Progression & Tracking
• Priority Visibility to All Agents
• Favourites Selection
• Digital Document Exchange
• Admin Management Panel

If required, a number of active programmes under the Premium Subscription Plan may be increased, in blocks of 5, for an additional fee.

2. SUBSCRIPTION AND OTHER FEES

Subscription Fees are charged annually or monthly depending on the type of the subscription and/or the mode of payment. The annual or monthly mode of payment may be chosen in the User’s Account settings and may not be changed until the expiration of then current Subscription Plan term. If the Subscription Plan is terminated prior to the expiration of its term the User shall remain liable to the Service Provider to pay the balance of the Subscription Fees and all other outstanding fees and liabilities for the remainder of the Subscription Plan term.

The Subscription Fees are automatically charged until the Subscription Plan is cancelled as described in Section 4.

You must pay Your Subscription Fees through Stripe by using a valid debit or credit card. The Subscription Plan billing period begins on the date that we receive payment. The Subscription Fees are calculated from the beginning of that billing period.

All Subscription Fees and other fees billed and charged in British Pounds (GBP or £) and are exclusive of any sales or value-added taxes, including, but not limited to UK VAT. If required by applicable law, we will collect and pay such taxes or levies, including VAT (which some jurisdictions refer to as GST or local sales taxes). These collections and/or withholding requirements and rates may change based on the law in Your area. Any amounts the Service Provider is required to collect and/or withhold for the payment of any such taxes shall be collected and/or withheld in addition to the fees owed to the Service Provider under the Terms of Service.

• FEES CHARGED TO AGENTS

• FEES CHARGED TO BUSINESSES

*          All add-on features, not included in the Subscription Fee, are fixed fees that do not depend on the number of users under the Business Account and are charged monthly until such time as the User decides to discontinue the add-on package. Add-on to run additional programmes is only available in blocks of 5 programmes.

3. AUTOMATIC SUBSCRIPTION RENEWAL

• Consent to Automatic Renewal

By subscribing to any Subscription Plan, You expressly authorize MezAgent to automatically renew Your subscription at the end of each billing cycle (monthly/annual) and charge the applicable fees to Your designated payment method, unless You cancel Your subscription prior to the renewal date.

• EU/UK-Specific Clauses

In accordance with EU Directive 2011/83/EU Article 9 and UK Consumer Contracts Regulations 2013, You acknowledge that this constitutes your explicit consent to automatic payments. This consent is voluntary, informed, and may be withdrawn at any time.

We will notify You via email at least 14 days before each renewal. For annual subscriptions in the EU, we provide notice at least 1 month in advance as required by Article 16 of Directive 2011/83/EU.

• Cancellation

You may cancel automatic renewal at any time by:

(i) Adjusting settings in Your account dashboard; or

(ii) Contacting customer support at [email].

Cancellation must be completed at least 48 hours before the next billing date.

• Global Compliance

Where local laws require additional protections (including right-to-cancel periods or specific notice requirements), MezAgent will comply with the stricter of: (a) these terms; or (b) applicable local legislation.

4. CHANGES TO SUBSCRIPTION PLAN

You can change Your Subscription Plan in Your Account profile. 

If the Business Account User adds or removes users during the Subscription Plan billing period, the Subscription Fees will be prorated accordingly. Fees for add-on features are not prorated and will be billed as a fixed charge in the Subscription Plan billing period starting immediately when the add-on feature is selected and will continue to be charged until the next billing period if the add-on feature is discontinued.

If You upgrade Your Subscription Plan, it will result in a new billing date effective upon the date of payment of the additional fees and, if applicable, will result in a credit of the unused paid portion of the existing category Subscription Fee.

If You downgrade Your Subscription Plan, You will not receive a refund or credit for the fees already paid; instead Your Subscription Plan will continue, and we will continue to charge You for Your Subscription Plan until the end of Your current Subscription Plan billing period but will not renew. If Your Account is suspended as provided in the User Agreement You will still be liable to pay the Subscription Fees during the suspension period. If we exercise our right to cancel your Account and your Subscription Plan, we will not refund the fees already paid unless otherwise required by law.

We reserve our right to change the features and services included in the Subscription Plan, change the fees applicable to each Subscription Plan, or institute new fees or Subscription Plans at any time, in each case upon reasonable notice posted in advance on the Site for existing Users. No refunds of fees already paid will be given, with the exception of adjustments for add-on features that the User acquired prior to upgrading to a new Subscription Plan, in which such add-on features are included.

5. OTHER TERMS

This Fee Agreement forms part of the MezAgent Terms of Service. The provisions contained in the Terms of Service shall apply to this Agreement unless otherwise specifically stated herein.