Privacy Policy

Thank you for using MezAgent Limited and its MezAgent Platform. We are committed to protecting and respecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of information collected through our Site (mezagent.com) and our Platform, and your rights regarding that information.

MezAgent Limited is the data controller for the purposes of the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). MezAgent Limited is registered with the Information Commissioner's Office (ICO) under registration number ZB613493. Olga Bazhenova, Director of MezAgent Limited, is responsible for data protection compliance.

For all data protection and privacy enquiries, contact us at: privacy@mezagent.com

This Privacy Policy applies to all visitors to mezagent.com and all users of the MezAgent Platform — including both Professional accounts and Business accounts. By visiting our Site or using our Platform, you acknowledge that you have read and understood this Privacy Policy.

We collect information you provide directly, including: your name, email address, professional title, employer, country of residence, and payment information upon registration. We collect documents, photos, and other data you upload to the Platform or share with others through the Platform.

We automatically collect certain information when you visit mezagent.com, including: IP address, browser type, device characteristics, operating system, language preferences, referring URLs, and information about how and when you visit our Site. This information is used to maintain the security and operation of our Platform and for internal analytics.

We may obtain information about you from other sources such as public databases, social media platforms, and professional networks, subject to applicable law and the privacy policies of those sources.

We use the information we collect to: operate and maintain the Platform; process payments for paid services; verify user identities and prevent fraud; communicate with you about your Account; improve and develop our Services; comply with legal obligations; and enforce our Terms of Service.

We do not sell your personal data to third parties. We do not use your personal data for advertising purposes beyond what is described in this Privacy Policy and our Cookie Policy.

We process your personal data on the following legal bases: (a) contract performance — processing necessary to fulfil our obligations to you under the Terms of Service; (b) legitimate interests — processing necessary for our legitimate business interests including fraud prevention, security, and platform improvement; (c) legal obligation — processing necessary to comply with applicable law; and (d) consent — where you have explicitly consented to processing, including for non-essential cookies.

We share your personal data only in the following circumstances: with service providers who assist us in operating the Platform under strict data processing agreements; with other Users as necessary to facilitate introductions you have initiated or agreed to; with regulatory authorities where required by law; and in connection with a merger, acquisition, or sale of all or substantially all of our assets, in which case we will notify you before your data is transferred.

We do not share your personal data with third parties for their own marketing purposes.

MezAgent Limited is based in the United Kingdom. We operate a global platform serving users across the UAE, Cyprus, Montenegro, Greece, India, Switzerland, and other countries. Where we transfer personal data outside the UK and EEA, we ensure appropriate safeguards are in place including:

• Transferring to countries with an adequacy decision from the UK Secretary of State or the European Commission.
• Using UK International Data Transfer Agreements (IDTAs) or EU Standard Contractual Clauses (SCCs) where applicable.

Where personal data of users in the UAE, India, Montenegro, or other non-UK countries is transferred to and processed in the United Kingdom, it is processed under the safeguards described in this Policy.

We retain your personal data only for as long as necessary for the purposes for which it was collected:

• Account data — retained for 6 years following account closure for legal and tax compliance purposes, after which it is permanently deleted.
• Communication data — retained for 3 years from the date of the communication.
• Cookie and analytics data — retained for a maximum of 13 months.
• Payment records — retained for 7 years in accordance with UK financial record-keeping requirements.

You may request earlier deletion of your personal data in accordance with your right to erasure described in Section VIII below, subject to any overriding legal obligations we have to retain the data.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your personal data in certain circumstances.
• Right to restriction — to request that we restrict processing of your data in certain circumstances.
• Right to data portability — to receive your data in a structured, commonly used format.
• Right to object — to object to processing based on legitimate interests.
• Right to withdraw consent — where processing is based on consent, to withdraw that consent at any time.

To exercise any of these rights, contact us at privacy@mezagent.com with the subject line "Data Subject Request". We will respond within 30 days of receiving your request. We may ask you to verify your identity before processing your request. If you are dissatisfied with our response, you have the right to lodge a complaint with the ICO at ico.org.uk.

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Policy on our Site and, where appropriate, by email. Continued use of the Platform after the updated Policy is posted constitutes your acceptance of the changes.

Last updated: October 2026